Newegg is a leading retailer for computer hardware and consumer electronics, with a broad range of products from many different manufacturers. It also sells software, apparel and accessories as well as home goods. Its largest demographic is tech-savvy males aged 18 to 35, but the website has grown in recent years to serve a wider audience.
The Marketplace
Newegg has allowed third-party sellers to offer their products on its website in recent years. This is good for consumers because it gives them access to a wide variety of products at affordable prices, but the problem is that it can be difficult to find reputable sellers.
It is also important to read the seller’s return policy and restocking fees before buying from any Marketplace vendor. You should also check the seller’s shipping and handling information to ensure that you can receive your order in a timely manner.
The Marketplace is a great place to find deals on products, but it’s important to remember that these discounts are only available for certain brands and models. If you’re looking for a specific model, it may be better to go with an established brand like Dell or HP.
You can also take advantage of the Newegg Shuffle, a lottery-style raffle system that allows you to buy exclusive products before they’re released to the general public. There’s a small window of time to enter, and then the company chooses winners randomly.
This random raffle scheme means that you can get the latest products for a discounted price before they’re sold out. The process is simple and can help you save a lot of money on your purchases.
If you’re a regular Newegg customer, you can sign up for their newsletter to get the latest news about sales and exclusive offers. You’ll also be able to earn EggPoints, which you can use to redeem for savings on future purchases.
In addition, you can use the Newegg App to check out new product releases and deals. The app will also allow you to track your orders and account activity.
Customer service
The company offers live chat support to assist with order and payment issues. However, there have been reports that the company does not always respond quickly to requests for help. In most cases, you’ll need to contact the company directly via email if you have an urgent question.
Customers can also call the company’s customer support department from Monday through Friday, between 6 am and 5 pm PT. The staff is trained to answer technical questions about computers, mobile devices and more.
You can also check the company’s return policy online before you make a purchase. If you’re not satisfied with your purchase, you can return it within 30 days of receiving it. You’ll need to pay for the shipping and handling costs.
There are also several deals that can be found on the site, including bundles and sales. These can be great ways to save on your order, and they’re often updated daily.